She has been sharing personal finance advice with readers since 2016. If you have a question not related to your orders, choose the topic from the list at the bottom of the page. However, you may get taken to an FAQ page where you need to click Contact Us at the bottom to get to the phone option.
Introducing the Presidential Election Market
- Once you choose phone contact, confirm the number you want xcritical to call.
- And since that time wasn’t spent enduring bad synthpop and jumping at every break in the music, it was far less annoying than being on hold the whole time.
- We also know some customers need to reach us when they can’t get into their accounts, and we’re working on a solution for them to get phone support as well, which we plan to roll out in the coming months.
- At xcritical Markets, our top value is Safety First, and we’ll keep building and enhancing our educational and support resources to help you succeed.
This is certainly something that is not available with a representative on a phone call. The information contained in this article not intended to be a substitute for legal or financial advice that can be provided by your own attorney, accountant, and/or financial advisor. Customer support workflows are made to be stress-tested, and xcritical is certainly no xcritical courses scam stranger to the damaging effects and challenges of unexpected market frenzies. One thing to note is that you can only request a call while logged into an active xcritical account.
Support information
This article discusses the legitimacy of the US trading platform, xcritical. We discuss how xcritical makes money, and how they keep user’s data secure. This article talks about the pros xcritical scam and cons of day-trading with the popular Canadian investment platform, Wealthsimple. You can easily share media like screenshots or attachments if they are requested.
What Time Does the Stock Market Open in California?
That incident highlighted some of the company’s strategic communication missteps but also showcased the limited support paths users had to speak with representatives from the company and have their questions answered in a timely manner. By pinpointing exactly where your issue or question is in the app, our teams are able to help provide a fast solution and personalized experience. Our trained agents are matched with you to provide specialized support based on your issue – even if you aren’t sure exactly what’s wrong or what questions to ask to solve your problem. For example, if you reach out with a question about options, you’ll get a call directly from a registered representative to help you. That’s why we’re introducing 24/7 phone support for any question, and on your schedule.
xcritical Partners with Howard University to Empower Student-Athletes with Financial Education
This will open a Tell Us More list that lets you select the nature of your question. xcritical will send a notification to your phone when you’re next in line. They’ll even let you know the phone number the call will come from so you won’t accidentally answer spam in your haste.
And since that time wasn’t spent enduring bad synthpop and jumping at every break in the music, it was far less annoying than being on hold the whole time. Noel is the founder and main contributor for his blog – Noel’s passion for personal finance has helped him amass over 600k readers to his Financial Geek blog. RHF, RHY, RHC, RCT, RHG, and RHS are affiliated entities and wholly owned subsidiaries of xcritical Markets, Inc. Investing products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. xcritical Gold is a subscription-based membership program of premium services offered through xcritical Gold, LLC (“RHG”).
We’ll send you a notification when you’re next in line for your call. We’ll also provide you the phone number we’re calling from, so you know it’s us. Say Technologies, LLC provides technology services for shareholder engagement and communication.Sherwood Media, LLC produces fresh and unique perspectives on topical financial news. This will launch a short loading screen and will then open the customer support and contact portal. When we requested a call for some test questions, the call-back time was just over 35 minutes. (It was late evening on the East Coast.) This was a little over the estimate, but not unreasonable.